Getting Started
When will I receive my Journey Japan eSIM?
You should receive your eSIM confirmation email within 5-15 minutes! In case it doesn't arrive right away, be sure to check your spam and promotions folders before reaching out. If you still haven't received your eSIM in over 24 hours, or can't find it after checking your folders, please contact us via the chatbox or contact form, and we'll be happy to help!
What Journey Japan eSIM plan should I choose?
Our eSIM Plans are perfect for most travelers coming to Japan. It all depends on how much data you are planning on using. We offer 10Gb, 20Gb, & 50Gb, and Unlimited Data Plans that all allow up to 30-days of data coverage.
Can I buy a Journey Japan eSIM if I'm already in Japan?
Yes! You can purchase any Journey Japan eSIM plan once you have arrived in Japan.
