Commerce Disclosure
SekaiStudios Inc.
Address
3F, 5-4-16 Hiroo, Shibuya-ku, Tokyo
Phone Number
03-6805-1311
Email Address
support@jjesim.com
Management Representative
Yasuharu Matsuno
Exchanges and returns are not permitted. Refunds are issued only in the event of a verified technical failure or system error that prevents activation or normal use of the eSIM. Refunds are not available for SIM-locked devices, user error, accidental deletion or removal of an eSIM, device incompatibility, or network performance issues beyond our control.
After placing an order, you can use the activation code sent to your registered email address immediately. However, due to system constraints, activation may not be completed between Tuesday 10 PM and the following 9 AM JST. Activation will occur automatically as soon as the system is back online.
Credit card, Apple Pay, Google Pay
Payments are processed immediately after credit card transactions.
The selling price of each plan is displayed on its product page and again at checkout before payment is confirmed. Prices are shown in US dollars and exclude consumption tax, which is added at checkout. Promotional pricing may apply from time to time, in which case the discounted price shown at checkout is the price charged.
(iPhone / iPad)
iPhone SE (3rd generation/2022) and newer models
iPad (7th generation) and newer models
(Android)
Pixel
Pixel 4 and newer models
Galaxy
Galaxy A23 5G and newer models
AQUOS
AQUOS zero6 and newer models
Xperia
Xperia 10 IV (SOG07/A202SO/XQ-CC44) and newer models
OPPO
OPPO Reno9 A and newer models
Xiaomi
Xiaomi 12T Pro and newer models
Redmi
Redmi Note 10T and newer models