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Frequently Asked Questions

Find helpful answers to your questions.

Choosing an eSIM

What kind of coverage does the eSIM offer across Japan?

How long does my eSIM plan last?

Do you have plans providing local phone numbers?

Will the eSIM work in rural areas of Japan as well?

Is the eSIM compatible with other travel destinations outside of Japan?

What devices are compatible with eSIMs?

Setting up your eSIM
Using your eSIM in Japan
Troubleshooting

Frequently Asked Questions

Find helpful answers to your questions.

Choosing an eSIM

What kind of coverage does the eSIM offer across Japan?

How long does my eSIM plan last?

Do you have plans providing local phone numbers?

Will the eSIM work in rural areas of Japan as well?

Is the eSIM compatible with other travel destinations outside of Japan?

What devices are compatible with eSIMs?

Setting up your eSIM
Using your eSIM in Japan
Troubleshooting

Frequently Asked Questions

Find helpful answers to your questions.

Choosing an eSIM

What kind of coverage does the eSIM offer across Japan?

How long does my eSIM plan last?

Do you have plans providing local phone numbers?

Will the eSIM work in rural areas of Japan as well?

Is the eSIM compatible with other travel destinations outside of Japan?

What devices are compatible with eSIMs?

Setting up your eSIM
Using your eSIM in Japan
Troubleshooting