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Frequently Asked Questions

Find helpful answers to your questions.

A steaming bowl of authentic Japanese ramen with soft-boiled eggs, pork, and fresh toppings.
Temple in Japan

When will I receive my Journey Japan eSIM?

How do I activate the Journey Japan eSIM?

Do I need to unlock my phone to use the Journey Japan eSIM?

How can I check if my device supports eSIM?

What is the process for returning the eSIM after my trip to Japan?

How long does my Journey Japan eSIM plan last?

Are there any additional charges or hidden fees associated with Journey Japan eSIM?

Frequently Asked Questions

Find helpful answers to your questions.

When will I receive my Journey Japan eSIM?

How do I activate the Journey Japan eSIM?

Do I need to unlock my phone to use the Journey Japan eSIM?

How can I check if my device supports eSIM?

What is the process for returning the eSIM after my trip to Japan?

How long does my Journey Japan eSIM plan last?

Are there any additional charges or hidden fees associated with Journey Japan eSIM?

Frequently Asked Questions

Find helpful answers to your questions.

When will I receive my Journey Japan eSIM?

How do I activate the Journey Japan eSIM?

Do I need to unlock my phone to use the Journey Japan eSIM?

How can I check if my device supports eSIM?

What is the process for returning the eSIM after my trip to Japan?

How long does my Journey Japan eSIM plan last?

Are there any additional charges or hidden fees associated with Journey Japan eSIM?

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Stay connected with us

Subscribe to our newsletter for the latest updates, exclusive deals, and travel tips.

Stay connected with us

Subscribe to our newsletter for the latest updates, exclusive deals, and travel tips.