Privacy Policy

General Privacy Policy

General Privacy Policy

General Privacy Policy

Introduction
Introduction
Introduction

Journey Japan eSIM is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.

Information Collection
Information Collection
Information Collection

We may collect personal information that you provide to us, such as your name, email address, phone number, and payment information, when you make a purchase or create an account.

Use of Information
Use of Information
Use of Information

We use the information we collect to process transactions, provide customer support, improve our website, and communicate with you about our products and services. This information may also help us better understand user preferences, enhance customer experience, and support the overall growth of our brand.

Disclosure of Information
Disclosure of Information
Disclosure of Information

We do not sell or trade your personally identifiable information. We may share limited data with trusted service providers who support our operations—such as those involved in website functionality, analytics, and communications—strictly for the purpose of helping us improve our services and grow the Journey Japan eSIM brand. These providers are required to handle your information responsibly and in accordance with applicable privacy standards.

Data Security
Data Security
Data Security

We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems.

Cookies
Cookies
Cookies

We use cookies to enhance your experience on our website. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your web browser that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. In addition to supporting basic functionality, some cookies are used to understand how visitors interact with our site, improve performance, and deliver relevant content or advertising. You can manage or disable cookies through your browser settings.

Email Communication
Email Communication
Email Communication

We collect your email address at the time of purchase to ensure the successful delivery of your eSIM and to provide important service-related updates. We may also use your email to share relevant information, promotions, and product news related to Journey Japan eSIM. You may unsubscribe from these emails at any time, except for essential messages related to your purchase or service.

Third-Party Links
Third-Party Links
Third-Party Links

Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites.

Changes to Privacy Policy
Changes to Privacy Policy
Changes to Privacy Policy

We reserve the right to update this privacy policy at any time. Any changes will be posted on this page.

Last Updated: August 21, 2025